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RE: 2005 GMC - steering column -PERSISTS

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RE: 2005 GMC - steering column -PERSISTS - 12/30/2007 10:51:31 PM   
gtsfirefighter

 

Posts: 9
Joined: 12/19/2007
Status: offline
My 02 Silverado did it.  The dealership "fixed" it and didn't have any issue with it for the next 100k miles. I've now got an 02 Sierra SLE that does it.  I may try wolfpacks approach to get it fixed if they don't do it free of charge.

(in reply to wolfpack)
Post #: 21
RE: 2005 GMC - steering column -PERSISTS - 2/27/2008 7:35:31 PM   
oldtech

 

Posts: 7
Joined: 5/4/2006
Status: offline
I had the dealership replace the shaft with the new part while my truck was still under warrenty. This was about 4 months ago. So far so good.

(in reply to wolfpack)
Post #: 22
RE: 2005 GMC - steering column -PERSISTS - 4/21/2008 11:08:42 AM   
ia2189

 

Posts: 4
Joined: 4/21/2008
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These sites are invaluable.  I was having this exact problem on my 2005 Silverado and found this thread.  I emailed my service advisor with the bulletin and part number information and he said they'd take care of it even though I was 4 months out of warranty.  Thanks to everyone for the great info and I hope the people that were having problems got squared away.

(in reply to oldtech)
Post #: 23
RE: 2005 GMC - steering column -PERSISTS - 4/21/2008 2:11:33 PM   
Argon


Posts: 2181
Joined: 2/25/2007
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a gm service advisor is just now finding out about this???

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Gm tech for over 20 years

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Post #: 24
RE: 2005 GMC - steering column -PERSISTS - 4/21/2008 2:23:14 PM   
ia2189

 

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Joined: 4/21/2008
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quote:

ORIGINAL: Argon

a gm service advisor is just now finding out about this???


No.  Sorry if I was unclear.  I was researching the possible problem/solution before I ever contacted the service advisor.  I'm sure he would've known about it, I was just trying to get ideas on potential fixes/costs since I was out of warranty.

(in reply to Argon)
Post #: 25
RE: 2005 GMC - steering column -PERSISTS - 4/21/2008 2:41:42 PM   
Argon


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Joined: 2/25/2007
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ah,cool..glad they are taking care of it..remember them when its time to buy

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Gm tech for over 20 years

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Post #: 26
RE: 2005 GMC - steering column -PERSISTS - 5/10/2008 3:47:03 PM   
Guy4oj

 

Posts: 1
Joined: 5/10/2008
Status: offline
so i just bought a 03 sierra 5.3L. Nice truck, but im starting to get that column knock. I read in here that GM has extended the warranty on trucks for this problem to 100k miles. Im under that right now. Can someone like me who doesnt have any type of warranty from a dealer get this fixed for free or very cheap. I like the truck, just this knock is annoying.

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03 Sierra 5.3

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Post #: 27
RE: 2005 GMC - steering column -PERSISTS - 5/10/2008 5:10:55 PM   
Argon


Posts: 2181
Joined: 2/25/2007
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there is no extra warranty on the shafts...period.

gm has bought many..up to around 60,000 miles maybe...call customer assistance.

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Gm tech for over 20 years

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Post #: 28
RE: 2005 GMC - steering column -PERSISTS - 5/16/2008 12:01:05 AM   
mista E

 

Posts: 5
Joined: 5/15/2008
Status: offline
I'm glad to see someone got satisfaction. I took my 05 Sierra to the GMC dealership in Dec.06 for the same problem. I was told that there wasn't a permanant fix at that time, so they lubed it. The clunking in the shaft went away, but the service rep. told me it would come back. Well, they were right. It came back. I brought it back in about a month ago, and they replaced the intemediate steering column shaft. I was charged 240.00, because the warranty had expired. I think it was wrong to make me pay for a factory defect. I tried arguing my point, to no avail. I think I'm going to send letters to the BBB, and GM customer service. Who knows, I just might get a refund too.

(in reply to wolfpack)
Post #: 29
RE: 2005 GMC - steering column -PERSISTS - 5/16/2008 3:51:37 AM   
Argon


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Joined: 2/25/2007
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how many miles ya got?

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Gm tech for over 20 years

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Post #: 30
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