I would like to introduce myself as a Customer Assistance Representative from the GM Social Media group. The GM Social Media team is responsible for scanning over 75 forums, including this one, in order to provide customer service to those who utilize them. While we are not able to provide technical assistance, we are able to help in terms of customer assistance. This would include interacting with the customer in hopes that we can reach some kind of resolution together. We are looking forward to assisting those with concerns on the site. I can understand and appreciate you wanting to ensure that this is a legitimate outreach from GM. We are eager to be joining this online community and hope that we are able to provide some assistance here. Thank you.

Darion, GM Customer Service

 

Welcome Darion and the rest of your crew.
Glad to have you aboard and I look forward to seeing you help some of our loyal GM / Chev owners to find some resolution to some of their truck and dealership issues.
Enjoy your stay.

 

Glad to see you come aboard.