Rust on 2010 GMC Sierra Chrome Bumper
Senior Member
Joined: Jun 2010
Posts: 101
I took my Sierra in for service at the dealer on Monday 02/21/11. Upon completion of my scheduled maintenance, the service rep informed me the rear bumper & seat cover were on order. He would schedule the replacement at N/C when the items were in stock. No hassle; no problem. After owning 3 Ford pickup trucks (1997 Ranger; 2003 Ranger; 2006 F150), I was a little sceptical buying a GMC. I'm glad I did. My dealer is listed below.
Kelly Buick GMC
585 State Road
Emmaus, PA 18049
Kelly Buick GMC
585 State Road
Emmaus, PA 18049
Glad to hear everything has went smoothly. We appreciate your business!! If you have any other questions or concerns, please feel free to email me directly.
Christina
GM Customer Service
Senior Member
Joined: Jun 2010
Posts: 101
I took my Sierra in for service at the dealer on Monday 02/21/11. Upon completion of my scheduled maintenance, the service rep informed me the rear bumper & seat cover were on order. He would schedule the replacement at N/C when the items were in stock. No hassle; no problem. After owning 3 Ford pickup trucks (1997 Ranger; 2003 Ranger; 2006 F150), I was a little sceptical buying a GMC. I'm glad I did. My dealer is listed below.
Kelly Buick GMC
585 State Road
Emmaus, PA 18049
Kelly Buick GMC
585 State Road
Emmaus, PA 18049
Barrye3069,
I'm glad to hear things went smoothly for you. We are happy to have you as a part of our family! If you need anything don't hesitate to contact me.
Christina
GM Customer Service
Senior Member
Joined: Jun 2010
Posts: 101
I apologize for your frustration. I have spoke with our Technical department and replacing the bumpers is the appropriate course of action for the dealer. If you continue to experience issues please feel free to contact Customer Assistance Center. Then number is located in the owner’s manual. Please feel free to contact me back as well.
Christina
GM Customer Service
Junior Member
Joined: Feb 2011
Posts: 3
Rust on 2010 GMC Sierra Chrome Bumper
Dealership contacted me on Monday 02/28/11. Parts are in stock. Appoinment scheduled at MY convenience ( Tuesday 03/08/11). I am dropping off vehicle prior evening; loaner car available. By far the best dealership with which I have ever dealt. Thank you Kelly GMC.
Toyota, Nissan, and Other Truck Forum Moderator
Joined: May 2009
Posts: 1,845
From: West Texas
Fuzz2316,
I apologize for your frustration. I have spoke with our Technical department and replacing the bumpers is the appropriate course of action for the dealer. If you continue to experience issues please feel free to contact Customer Assistance Center. Then number is located in the owner’s manual. Please feel free to contact me back as well.
Christina
GM Customer Service
I apologize for your frustration. I have spoke with our Technical department and replacing the bumpers is the appropriate course of action for the dealer. If you continue to experience issues please feel free to contact Customer Assistance Center. Then number is located in the owner’s manual. Please feel free to contact me back as well.
Christina
GM Customer Service
Thread Starter
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Junior Member
Joined: Jan 2011
Posts: 5
Rusting again!!!!!!!
Had the front bumper replaced on our 2010 GMC Sierra end of Jan of this year... n/c to us.. now here we are March 6th 2011 and it is RUSTING AGAIN... even worse this time... now it is on the grill and around the GMC logo!!!! With a brand new truck in my opinion having to make arrangements what apears is going to be every 2 months to get the bumper replaced is NOT A SUITABLE solution. If I wanted a rusted out truck I would have kept my 1999 Dodge!!!!!!!
As well, can not open the hood as it appears the cable assembly is shot... we buy a new truck to have NO problems and yet all we are having are ISSUES.
A life long GM fan is certainly thinking of other companies in the future... even crossed my mind to hand back the keys to this truck as it seems like a nightmare rather than an enjoyable ride!!
As well, can not open the hood as it appears the cable assembly is shot... we buy a new truck to have NO problems and yet all we are having are ISSUES.
A life long GM fan is certainly thinking of other companies in the future... even crossed my mind to hand back the keys to this truck as it seems like a nightmare rather than an enjoyable ride!!
Senior Member
Joined: Jun 2010
Posts: 101
Had the front bumper replaced on our 2010 GMC Sierra end of Jan of this year... n/c to us.. now here we are March 6th 2011 and it is RUSTING AGAIN... even worse this time... now it is on the grill and around the GMC logo!!!! With a brand new truck in my opinion having to make arrangements what apears is going to be every 2 months to get the bumper replaced is NOT A SUITABLE solution. If I wanted a rusted out truck I would have kept my 1999 Dodge!!!!!!!
As well, can not open the hood as it appears the cable assembly is shot... we buy a new truck to have NO problems and yet all we are having are ISSUES.
A life long GM fan is certainly thinking of other companies in the future... even crossed my mind to hand back the keys to this truck as it seems like a nightmare rather than an enjoyable ride!!
As well, can not open the hood as it appears the cable assembly is shot... we buy a new truck to have NO problems and yet all we are having are ISSUES.
A life long GM fan is certainly thinking of other companies in the future... even crossed my mind to hand back the keys to this truck as it seems like a nightmare rather than an enjoyable ride!!
Laura
GM Customer Service
Senior Member
Joined: Jun 2010
Posts: 101
I'm glad you appreciate our service! My name is Laura and I'm taking over this forum for Christina. If you have any questions or concerns feel free to email (Attn: Laura) or message me.
Thanks!
Laura
GM Customer Service
Thanks!
Laura
GM Customer Service
Junior Member
Joined: Mar 2011
Posts: 2
Gm bumper rust
The front bumper on my 2010 GMC Sierra is rusted back bumper showing tiny spots that wipe off with cleaner. The dealer where I purchased the truck is replacing it after the second visit. Service manager first said from not regular cleaning and waxing which is crap. The bumpers are junk.